![]() |
Our
Policies
|
Our Policies
At LawnMan Lawn Care we work hard to provide quality service at affordable rates.
We require customers to advise us of any potential safety hazards on their properties.
These include, but are not limited to, sprinkler systems, holes in the ground,
etc.
We require that children
and pets be indoors away from our machinery for their own safety while we are
working.
The day and time of the
week that services are performed are solely at the discretion of LawnMan Lawn
Care. If a customer does not want services performed on a weekend or holiday
please let us know.
If the weather keeps us
from caring for your property for an entire week, you will not be billed for
that week. In other words if one week we don't cut you don't pay for that week!
We'll resume mowing at the earliest opportunity. (We don't want your grass getting
long either!) We will call if inclement weather prevents us from mowing.
The cost of leaf clean up,
pruning, hedge trimming, picking up fruit and nuts from trees, landfill fees,
or any other activity other than mowing, string trimming and blowing, is not
included in estimates given for mowing unless previously negotiated.
Accounts are due by the
15th of the month unless other arrangements are made with us. On the 16th a
late fee of $5 will be assessed and every 30 days after that another $5 will
be assessed. Services will cease on the last day of the month that the bill
is due unless payment is received, or arrangements for payment have been made.
Clients will also be responsible for all attorney/legal fees associate with
collection and court costs.
Services may be cancelled
at any time by either party. Upon cancellation payment for services rendered
is due in 15 days. Late fees will be applied as noted above.
There will be a $35 fee
for returned checks.
Although we have not raised
our prices during the mowing season in the past, due to the continuing energy
crises we reserve the right to add fuel surcharges should fuel prices require
an increase.
We ask that customers pick
up children's toys from their yards before we arrive to render service. (Don't
let this overly concern you, I have three children myself. I realize that this
is not always possible. I just thought I'd ask!)
While we routinely carefully
move items such as picnic tables to cut underneath of them, there are some yard
items that we will not move. They include but are not limited to: trampolines,
children's swing sets, or any item that appears as though it could be damaged
by moving it. The protection of your property is one of our top priorities.
We ask that our customers
let us know of any special events that they have planned so that we can adjust
our schedule if possible, to insure that the property is looking its best during
the event. (And we don't show up to mow during your party!)
If there are any problems
or complaints (or compliments!) please do not hesitate to contact us. You will
speak directly to the owner. Your satisfaction is our goal!